• Usable and accessible by users with all abilities.
• Compatible with commonly used assistive technologies.

This website links to external websites and documents. The State of California Web Standards site accepts no responsibility for their content or accessibility.

Policy

We designed, developed, and maintain this website to be in compliance with California Government Code:

• Section 7405 – Electronic and Information Technology
• Section 11135 – Discrimination
• Section 11546.7 – State Agency Website Compliance

Certification

We provide a signed Website Accessibility Certification. This lets us meet California Government Code Section 11546.7 requirements. It confirms our website is compliant with accessibility standards outlined in our policy. We renew this certification every two years.

Visit our Accessibility Certification Timeline and Accessibility Certification Criteria pages for more information.

Guidelines

Our website keeps to Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Guidelines and Success Criteria.

WCAG 2.2 follow these 4 principles of web accessibility:

1. Perceivable
   • Provide text alternatives for non-text content.
   • Provide captions and other alternatives for multimedia.
   • Create content that can be presented in different ways, including by assistive technologies, without losing meaning.
   • Make it easier for users to see and hear content.
2. Operable
   • Make all functionality available from a keyboard.
   • Give users enough time to read and use content.
   • Do not use content that causes seizures.
   • Help users navigate and find content.
3. Understandable
   • Make text readable and understandable.
   • Make content appear and operate in a predictable way.
   • Help users avoid and correct mistakes.
4. Robust
   • Maximize compatibility with current and future user tools.

Assistive technology

We review assistive technology to determine the most common software and browser combinations. We test our website using the following combinations:

• JAWS and Google Chrome
• NVDA and Google Chrome

Browsers

We design our website to work with the latest version of your browser. This ensures you have the current security technology to keep your information safe.

For the best experience on our website, we recommend you:

• Use the latest version of your browser
• Enable cookies and JavaScript
• Use the latest version of your PDF reader to view, download, and print our forms
• Delete any personal data your browser may have collected (on a public computer)

Keyboard shortcuts

• Edge
• Firefox
• Chrome
• Safari

Changing font size

We recommend using your browser’s zoom function to change font sizes. Use one of the following keyboard shortcuts:

• Increase font size/Zoom in: Ctrl +
• Decrease font size/Zoom out: Ctrl –
• Reset font size/Zoom reset: Ctrl 0

Accessibility resources

• California Web Standards – Accessibility
• California Office of Data Innovation: Innovation Hub – Product craft: Accessibility 
• California Department of Rehabilitation (DOR)
• California Commission on Disability Access (CCDA)
• Americans with Disabilities Act

Accessibility request

Contact us to:

• Report an issue with accessibility.
• Report a question about accessibility.
• Request information in an alternative format.

Send an email to our Webmaster.